Cancellation & Rescheduling Policy 

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Your appointment time is reserved exclusively for you. We understand that life happens and schedules change; however, to ensure we can accommodate all clients, we kindly ask for your cooperation with our cancellation policy. 

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1. 24-Hour Notice Required 

• We require a minimum of 24 hours' notice for any cancellations or rescheduling requests. 

• If you cancel or reschedule your session at least 24 hours in advance, your account will be fully credited for the value of the session. This credit can be applied toward any future booking. ​

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2. Late Cancellations & No-Shows 

• If a cancellation or rescheduling request is made with less than 24 hours' notice, the session fee may be forfeited, and no credit will be issued. 

• No-shows (failing to arrive for a scheduled session without any prior notice) will be charged the full amount of the scheduled service. ​

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3. Emergency Exceptions 

• We understand that emergencies, sudden illness, or extreme weather conditions can arise unexpectedly. In these rare instances, please contact us as soon as possible, and we will do our best to work with you fairly. ​

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How to Cancel or Reschedule: 

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You can manage your bookings by: 

• Logging into your online account portals.  

• Getting in touch via phone or email. 

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Thank you for your understanding, respect for our schedule, and continued support!